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Tradition Casino Terms & Conditions
1. General terms and acceptance
These Terms & Conditions form an agreement between you and the operator of Tradition Casino. They apply to your access to and use of the website, your player account, available games, payment functions, promotions and any other services made available through the website. Additional rules may apply to particular games, competitions, bonuses or promotions. Where additional rules apply, they will be made available to you before you use the relevant feature and will form part of these terms.
You must read these terms together with any applicable privacy information, responsible gambling material, game rules and promotional terms. If there is an inconsistency between these terms and specific promotional or game rules, the specific rules will generally apply to the relevant feature to the extent of that inconsistency. The operator may update these terms from time to time. Updated terms will apply from the date they are published or otherwise notified, subject to applicable law.
You are responsible for checking the current version of these terms before using the website. Continuing to use the website after an update means that you accept the revised terms. If a change materially affects your rights or obligations, information about the change may be provided through the website or your account where required.
Eligibility
You may use Tradition Casino only if you are legally permitted to do so in the place where you are located. You must satisfy any applicable minimum age requirement and comply with all laws that apply to online gambling, payments and internet use. You must not access or use the website from a jurisdiction where doing so is unlawful or restricted.
You must provide accurate, complete and current information when registering or using an account. You must promptly update information that changes. The operator may refuse an account application, request further information or restrict access where this is necessary for legal, security, verification, responsible gambling, fraud prevention or operational reasons.
2. Accounts, identity and security
You may generally hold only one personal account unless the operator expressly permits otherwise. An account must be opened for your own use and must not be opened on behalf of another person. You must not sell, transfer, lend or otherwise provide access to your account to another person. Any attempt to do so may result in account restriction, closure and the review of transactions or balances, subject to applicable law.
You are responsible for keeping your login details confidential and for taking reasonable steps to protect the device and email account used to access the website. You should notify the operator as soon as possible if you believe that your account has been accessed without permission, your credentials have been lost or your account security has been compromised. Activity carried out through your account may be treated as activity authorised by you unless the operator has been notified or applicable law requires otherwise.
The operator may carry out age, identity, address, payment method, source of funds and other compliance checks. You agree to provide information or documents that are reasonably requested for these purposes. Checks may be completed when an account is opened, before or after a transaction, when a withdrawal is requested, or at any other appropriate time.
If information cannot be verified, appears inaccurate, or raises a compliance or security concern, access to some or all services may be suspended while the matter is reviewed. The operator may take action where it reasonably suspects fraud, money laundering, collusion, account misuse, underage gambling, unlawful activity or a breach of these terms.
Account closure
You may ask to close your account by using the available account or support process. Account closure does not remove obligations that arose before closure. The operator may also suspend or close an account where permitted by law, including for a breach of these terms, security concerns, responsible gambling reasons, extended inactivity or legal or regulatory requirements.
3. Deposits, withdrawals and gameplay
Available payment methods, conditions and processing requirements are displayed through the website or account area. You must use a payment method that belongs to you or that you are authorised to use. Payments made using another person's card, account or financial instrument may be declined, reversed or investigated. The operator may request evidence that a payment method is under your control.
You should only deposit funds that you can afford to lose. A deposit is intended for use on the website and must not be made for an unlawful purpose. Minimums, maximums, verification requirements, fees and processing arrangements may vary by payment method and may be subject to change. Your financial institution or payment provider may apply separate charges or conditions.
Withdrawal requests may be subject to account verification, payment checks, applicable limits and any lawful requirement to return funds through an appropriate method. A withdrawal can be delayed or placed on hold while checks are completed. You remain responsible for ensuring that the account and payment information used for a withdrawal is correct. Processing arrangements may vary and no specific processing time is promised unless expressly stated.
Games are governed by their displayed rules and, where relevant, the information shown before a wager is placed. You are responsible for reviewing the stake, game, selections and any applicable conditions before confirming play. A wager generally cannot be changed or cancelled after confirmation except where the relevant rules or applicable law permit it.
The operator may correct an obvious error, technical fault, pricing or display error, or other system issue. If a game or transaction is affected by a malfunction, the operator may void or correct the affected activity in accordance with the applicable rules and law. If the website disconnects or does not display a confirmation, you should check your account history rather than repeat the transaction immediately.
Promotions and bonuses
Promotions are available only where you satisfy their published eligibility requirements. Each promotion may have its own conditions, including time limits, qualifying activity, wagering requirements, excluded games, withdrawal rules and account restrictions. You should read those conditions before opting in or using a promotional benefit. A promotion may be withdrawn, changed or refused where permitted by law, including where misuse, abuse or an unintended error is identified.
4. Responsible use, privacy and legal matters
Responsible gambling
Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set personal limits for time and spending, take regular breaks and never gamble with money needed for living expenses. Do not gamble while affected by alcohol or other substances, and do not chase losses.
Tools and support options may be available to help you manage your activity, such as deposit limits, time reminders, temporary breaks or account exclusion. You can request information about the options available through the website. If gambling is causing concern, consider speaking with a qualified support service, counsellor or other trusted professional.
Privacy and communications
Personal information is handled in accordance with the applicable privacy policy and privacy laws. Information may be collected and used to provide services, operate the account, process payments, verify identity, meet legal obligations, prevent fraud, manage risk and improve the website. You should review the privacy policy for further information about collection, use, disclosure and your available privacy rights.
By using the website, you agree that service messages may be sent to you where reasonably necessary, including account, security, transaction and terms-related communications. Marketing communications will be managed in accordance with applicable law and available preferences. You are responsible for ensuring that contact information connected with your account remains current.
Website use and intellectual property
You must use the website lawfully and must not interfere with its operation, introduce malicious code, attempt unauthorised access, copy or scrape content, use automated systems without permission, or engage in conduct that may harm the website, operator or other users. Website content, branding, software and materials are protected by intellectual property laws and may be used only as permitted by these terms.
Liability and governing principles
The website is provided subject to availability, and interruptions, maintenance, technical faults or delays may occur. Nothing in these terms excludes, restricts or modifies a right or guarantee that cannot lawfully be excluded, restricted or modified under applicable Australian consumer law. To the extent permitted by law, the operator is not responsible for losses caused by your failure to follow these terms, misuse of your account, events outside reasonable control or problems caused by your device, network or payment provider.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to operate. A failure to enforce a provision immediately does not waive the right to enforce it later. These terms are intended to be interpreted consistently with applicable Australian laws and any mandatory rights or protections that apply to you.
Questions and complaints
If you have a question, believe there is an error in your account or wish to make a complaint, use the support or contact process made available on the Tradition Casino website. Provide enough information to help identify the issue, including relevant dates, transaction references or screenshots where appropriate. Complaints will be considered in accordance with the operator's procedures and applicable requirements.