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Betting Rules
1. General betting conditions
Tradition Casino provides betting services subject to applicable laws, regulatory requirements and the rules displayed on the relevant betting product. These rules are intended to explain how bets are accepted, recorded, settled and reviewed. Product-specific rules, event rules or promotional terms may also apply. Where a specific rule conflicts with a general rule, the specific rule for that market or product will generally apply.
You must be of the required legal age and located in a jurisdiction where the relevant betting service is permitted. You are responsible for checking the laws that apply to you before opening an account or placing a bet. Tradition Casino may refuse access, suspend an account or prevent betting where it is required to do so by law, regulation, identity checks, security procedures or responsible gambling requirements.
All account information must be accurate, complete and kept up to date. An account must be used only by the registered account holder. You must keep your login details confidential and notify Tradition Casino if you believe that your account has been accessed by someone else. Bets placed using valid account credentials may be treated as authorised unless there is evidence of error, fraud or unauthorised activity.
- Bets must be placed through the approved betting interface and in accordance with the instructions shown on screen.
- You must have sufficient available funds or an approved payment method before placing a bet.
- You should check the selection, odds, stake, market and any other details before confirming a bet.
- A bet is not necessarily accepted merely because a request has been submitted.
- The bet record held by Tradition Casino will normally be used to determine the details of a transaction.
- Attempted manipulation, misuse of the service, collusion or fraudulent conduct is not permitted.
2. Placing, accepting and cancelling bets
Before a bet is confirmed, the displayed odds, lines, prices or selections may change. You should review the final information presented to you before confirming the transaction. Once accepted, a bet is generally binding and cannot be changed or cancelled unless the applicable product rules, a technical correction or a legal or operational requirement allows it.
A bet may remain pending while it is being checked or processed. A pending status does not by itself confirm that the bet has been accepted. If a bet is declined, rejected or cannot be processed, it should not be treated as a valid wager. Where funds have been reserved for an unsuccessful transaction, any adjustment will be handled in accordance with the applicable account and payment procedures.
Tradition Casino may correct, void or review a bet where there is an obvious error, incorrect price, system fault, interruption, duplicated transaction, technical issue or other circumstance that affects the integrity of the market. This may include circumstances where information was displayed incorrectly or where a bet was accepted after an event or outcome was already known.
If a market is suspended, closed or unavailable, do not assume that a bet has been accepted. You should check your account history or bet receipt where available. A successful confirmation, reference or account record is the best indication that a bet has been registered, although a transaction may still be subject to verification under these rules and the applicable Terms and Conditions.
- Do not refresh repeatedly or submit the same bet again if the service appears delayed, as this may create duplicate requests.
- Keep any displayed confirmation or reference information until the bet has been settled.
- Contact the available support channel through the website if a bet appears missing, duplicated or different from what you intended.
- Do not rely on a screenshot alone as proof of acceptance if the bet is not shown in your account history.
3. Events, markets and settlement
Markets are settled using the official result or source specified in the relevant product rules. The result may be based on the outcome declared by the event organiser, governing body, competition authority or another recognised source. Live information, commentary and unofficial reports may be delayed or incomplete and should not be relied upon as the final settlement result.
If an event is postponed, abandoned, interrupted, rescheduled or completed under unusual circumstances, the applicable market rules will determine whether bets stand, are void or are settled in another way. Different markets on the same event may be treated differently. For example, a market may stand where an official result is available, while another market may require a particular period of play or a specified number of participants.
Where a selection, participant, team or competitor is withdrawn, replaced, disqualified or otherwise affected, the outcome will be determined under the rules for that market. Unless a rule states otherwise, later changes to an official result may not change a settlement that has already been made. If a result is corrected because of an error, fraud or an official ruling, Tradition Casino may review the settlement where permitted by the applicable rules.
For casino-style games and other products, the outcome is determined by the game system and the rules displayed for that game. Each game may have its own winning combinations, paytable, bonus feature conditions and treatment of interruptions. You should read the game information before playing and should not assume that rules from one game apply to another.
Settlement and account records
Once a bet is settled, the result and any applicable return should be shown in your account records. Settlement is subject to account verification, transaction checks, applicable taxes or legal requirements and the terms governing the relevant product. A displayed balance may be adjusted if a clear error is identified or if a transaction is later found to have been processed incorrectly.
4. Disputes, integrity and responsible betting
If you believe a bet has been recorded, settled or paid incorrectly, review the bet details first and raise the issue through the support process available on the website. Include the relevant bet reference, date, market or game and a clear description of the concern. Do not send passwords or unnecessary sensitive information when reporting an issue.
Disputes are reviewed using account records, transaction logs, system data, published market rules and information from relevant official sources. Reviews may take time where an event result is pending, a technical issue is being investigated or additional verification is required. The outcome of a review will be communicated through the available account or support process.
Fair play is essential. You must not attempt to exploit a software fault, interfere with the betting service, use prohibited tools, create multiple accounts to avoid controls, coordinate with others to manipulate an outcome or use information obtained through improper means. Suspicious activity may be investigated and may result in a bet being voided, an account being restricted or other action permitted by law and the applicable terms.
Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play and never bet more than you can afford to lose. Take regular breaks, avoid chasing losses and do not gamble when affected by alcohol, medication, stress or other factors that may affect your judgement. Responsible gambling tools and information may be available through the website.
- Set personal spending and time limits before betting.
- Keep gambling separate from essential household spending.
- Do not borrow money or sell possessions to fund betting.
- Pause or stop if gambling is causing worry, conflict or financial difficulty.
- Use available account restrictions, breaks or self-exclusion options if you need help controlling your play.
- Seek independent professional support if gambling no longer feels enjoyable or manageable.
These Betting Rules may be updated when services, laws, regulatory expectations or operational procedures change. The current version published on the website applies to future activity from the time it is made available, unless a different effective date is stated. Nothing in these rules limits any rights or protections that cannot lawfully be excluded under Australian law.