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Responsible Gaming
What responsible gaming means
Responsible gaming is about maintaining control over when, where and how you gamble. It includes making decisions based on a planned entertainment budget rather than trying to recover losses, chasing wins or responding to pressure. No gambling activity is guaranteed to produce a profit, and the outcome of a game or bet cannot be predicted with certainty. A previous result does not make a future result more or less likely.
Before you play, consider whether gambling fits comfortably within your current circumstances. Gambling should never come before essential expenses such as housing, food, bills, education or medical care. It should also not interfere with family responsibilities, employment, study, sleep or other activities that are important to you.
- Set a spending budget using only money you can afford to lose.
- Decide how long you will play and stop when your time has ended.
- Keep gambling separate from money needed for everyday expenses.
- Avoid gambling when you are upset, stressed, tired, intoxicated or trying to escape a problem.
- Do not chase losses by increasing your stakes or continuing for longer.
- Take regular breaks and review your gambling choices honestly.
- Never borrow money, use credit for gambling or ask others to fund your play.
- Remember that gambling is entertainment, not an income source or investment.
It can help to tell someone you trust about your gambling budget and boundaries. An independent perspective from a partner, family member or friend may make it easier to recognise changes in your behaviour and stay accountable.
Tools and personal limits
Planning limits before you begin can help you stay within your intentions. Depending on the features available to your account and the applicable requirements, you may be able to use tools relating to deposits, spending, session time, breaks or account access. These tools are designed to support your decisions, but they are not a substitute for monitoring your own behaviour.
Set a budget before playing
Choose an amount that is affordable within your wider budget and treat it as an entertainment expense. Once that amount has been used, stop for the day or for the period you selected. Avoid moving money from savings, bill payments or other essential funds to continue playing. A budget is most effective when it is decided before emotions, wins or losses influence your judgement.
Set a time limit
Gambling for longer than planned can make it harder to notice how much you are spending. Use a timer, take regular breaks and avoid playing late at night or when you need to be alert for work, study or caring responsibilities. Leaving the activity when your planned time ends is a positive sign of control, whether you are winning or losing.
Consider a break or self-exclusion
If you want time away from gambling, consider using any available account break, suspension or self-exclusion option. A break can provide space to review your habits and decide what is right for you. Self-exclusion is a stronger step that can restrict access for a selected period or under applicable arrangements. Review the relevant account information for the options available, how they operate and whether a request can be changed or cancelled.
If you ask for help with a gambling concern, account access may be restricted in line with the relevant process. Do not create another account or use another person’s account to get around a restriction. This can undermine the purpose of the break and may create additional risks.
Recognising signs of harm
Gambling harm can develop gradually, and it may affect anyone. You do not need to wait for a serious financial loss before taking action. Consider pausing and seeking support if you notice that gambling is becoming more frequent, more expensive or more difficult to control.
- You regularly gamble for longer or spend more than you planned.
- You feel restless, anxious or irritable when you try to stop.
- You keep gambling to win back money that has been lost.
- You hide gambling activity, deposits or losses from people close to you.
- You borrow money, sell possessions or miss payments to fund gambling.
- You think about gambling throughout the day or put it before other priorities.
- You return immediately after a win or loss and find it difficult to leave.
- Gambling affects your relationships, work, study, sleep or mental health.
- You feel guilt, shame, hopelessness or distress because of gambling.
- You have tried to cut back or stop but have not been able to do so.
If any of these signs feel familiar, stop playing and consider restricting access to your account. Speak openly with someone you trust and contact an appropriate gambling support service in Australia. Trained counsellors can provide confidential guidance and help you create a plan that suits your circumstances. You can seek support even if you are not sure whether your gambling is a problem.
If gambling is causing immediate financial, emotional or personal danger, seek urgent assistance from an appropriate emergency or crisis service. If you are in immediate danger, contact emergency services in Australia. You should also speak with a qualified health professional if gambling is affecting your mental health or contributing to thoughts of self-harm.
Protecting yourself and others
Only adults who meet the applicable legal age requirements should use gambling services. Young people can be particularly vulnerable to gambling-related harm, so keep account details, passwords and payment methods private. Do not allow another person to use your account, and do not use another person’s account. If children or vulnerable people have access to your devices, use suitable device settings and keep gambling applications and websites out of their reach.
Keep your account information accurate and use secure passwords. Never share one-time codes or login details. If you believe another person has accessed your account, stop using it and follow the available account security process. Protecting your account can help prevent unauthorised activity and makes it easier to monitor your own gambling.
Tradition Casino may apply checks, restrictions or account actions where required by law, platform rules or safer gambling procedures. These measures may include requests for information, limits on activity or restrictions on access. We may not be able to identify every sign of harm, so personal responsibility and early action remain important.
For questions about available responsible gaming tools, review the information in your account or contact customer support through the channels provided on the website. Do not send sensitive personal or financial information through an unsecured or unauthorised channel. We cannot provide medical, financial or legal advice, but we encourage you to seek independent professional support when needed.